Frequently Asked Questions

JAJSolutions is a veteran- and minority-owned engineering firm with over 30 years of multidisciplinary systems experience. Rather than offering one-size-fits-all helpdesk packages, we deliver end-to-end strategic architectures—combining artificial intelligence, defense-grade cybersecurity, high-resilience physical infrastructure, and data-driven marketing.

Our headquarters and primary integration lab are in Mayagüez, Puerto Rico, providing immediate on-site deployment across the entire island and the Caribbean. For enterprise cybersecurity, cloud architecture, and AI development, we serve clients seamlessly throughout the continental United States and globally.

Data sovereignty and security are built into every model we deploy. We utilize private VPC deployments, air-gapped on-premise inference clusters, and zero-data-retention APIs. Your proprietary intellectual property and customer records are never used to train public foundation models.

Yes. With extensive veteran-led engineering experience, our team specializes in hardening infrastructure against NIST SP 800-171, CMMC 2.0, HIPAA, and SOC 2 frameworks. We perform gap analyses, engineer automated controls, and supply the compliance documentation required for audit approval.

Living and operating in Puerto Rico has made high-availability engineering our hallmark. Our Mayagüez facility operates on 100% solar power with industrial lithium battery reserves and automatic multi-WAN cellular/satellite failover. We engineer identical bulletproof microgrid and network redundancy for our commercial clients.

Standard consulting engagements kick off within 3 to 5 business days following an initial technical discovery session. For urgent security incidents or infrastructure failures, our team provides priority dispatch and immediate triage.